Privacy Policy
Last updated: May 28, 2026
Your privacy matters to us. This policy explains what information we collect, how we use it, and your choices regarding it.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes your name, email address, shipping address, and payment information.
We also automatically collect certain information when you use our site, including your IP address, browser type, pages viewed, and actions taken on the site.
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Send order confirmations and shipping updates
- Respond to your questions and support requests
- Improve our site and personalise your experience
- Send promotional emails (you can opt out at any time)
Sharing Your Information
We do not sell your personal information. We share it only with service providers who help us operate (e.g., payment processors, shipping carriers) and as required by law.
Cookies
We use cookies to keep you logged in, remember your cart, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work as expected.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at privacy@mystore.com.
Security
We use industry-standard encryption (TLS) and secure payment processing to protect your data. No method of transmission over the internet is 100% secure, but we take reasonable measures to protect your information.
Changes to This Policy
We may update this policy from time to time. We'll notify you of significant changes by email or by posting a notice on our site.
Contact Us
Questions? Email us at privacy@mystore.com.